Privacy
Policy

1. Who We Are

NoDrama is a brand operated by Pangolin Marketing Pvt Ltd ("Company", "we", "us", "our").

Pangolin Marketing Pvt Ltd is the legal entity responsible for providing NoDrama services, including full-stack WordPress operations such as maintenance, security, backups, performance optimization, and monitoring.

When this policy refers to “NoDrama,” “we,” or “us,” it means Pangolin Marketing Pvt Ltd.

We believe in transparency. This Privacy Policy explains:

• What information we collect
• Why we collect it
• How we use it
• How we protect it
• Your rights

No hidden clauses. No confusing legal theater.

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2. Information We Collect

We collect only what we need to operate your service responsibly.

A. Information You Provide

When you:

• Sign up for a plan
• Contact support
• Book a call
• Subscribe to updates

We may collect:

• Name
• Company name
• Email address
• Billing information
• Website URL
• Account credentials necessary to provide service
• Support communications

B. Website & Usage Data

When you visit nodrama.dev, we may collect:

• IP address
• Browser type
• Device type
• Pages visited
• Referring URL

This helps us improve performance and user experience.

C. Website Access Data (For Clients)

To provide WordPress operations, we may process:

• WordPress admin access
• Hosting credentials
• Backup data
• Plugin and theme data
• Site configuration information

We access this solely to provide maintenance and security services.

We do not use client site data for marketing.

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3. How We Use Your Information

We use information to:

• Deliver WordPress maintenance services
• Monitor and secure your website
• Process payments
• Provide support
• Improve our services
• Send service-related communications
• Comply with legal obligations

We do not sell your personal data.

We do not monetize incidents.

We do not share your data for advertising purposes.

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4. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA), we process data under:

• Contract performance (to deliver services you purchase)
• Legitimate interests (service improvement, fraud prevention)
• Legal compliance
• Consent (where required)

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5. Data Sharing

We may share limited data with trusted third-party providers that help us operate, such as:

• Payment processors
• Hosting providers
• Backup infrastructure
• Security monitoring platforms
• Email delivery providers

These providers only receive the minimum necessary data and are contractually obligated to protect it.

We never sell personal information.

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6. Data Retention

We retain data:

• For the duration of your active account
• As required for legal or accounting obligations
• As necessary to resolve disputes

If you cancel your account, we will:

• Remove active access
• Delete retained backups after a reasonable transition period (unless legally required to retain them)

You may request deletion of your personal data at any time.

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7. Security

Security is core to our service.

We use:

• Encrypted connections (HTTPS)
• Access controls
• Secure infrastructure
• Backup redundancy
• Principle-of-least-access policies

While no system is 100% immune, we proactively monitor and maintain infrastructure to reduce risk.

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8. Cookies

We use minimal cookies for:

• Analytics
• Performance optimization
• Basic site functionality

We do not use invasive tracking systems or behavioral ad networks.

You can disable cookies in your browser settings.

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9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Object to processing
• Request data portability
• Withdraw consent

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10. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect data from minors.

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11. Changes to This Policy

If we update this policy, we will:

• Update the “Last Updated” date
• Notify active clients of material changes

No silent rewrites.

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12. Contact

Questions?
Email: connect@pangolinmarketing.com
Website: https://nodrama.dev

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